Who we are

An independent business energy broker that answers the phone.

Equal Payments Ltd is an independent UK energy broker run by people with fourteen years in the business energy market. We were incorporated in Weston-Super-Mare on 13 August 2021 and we have done one thing since: get UK businesses a better price for gas and electricity than they would arrange themselves — and sort out the mess when a supply goes wrong. We are not a supplier, we are not owned by one, and we are not a comparison website with one-click pricing, because business energy is not priced that way.

In the energy market

14 years

Equal Payments Ltd

Since 2021

Suppliers compared

35

Cost to you

£0

Experience

Fourteen years in the energy market

We have spent fourteen years in UK business energy — not only arranging contracts, but picking up the pieces when a supply goes wrong. We work with all kinds of businesses, from a single shop or office to premises with a mix of gas and electricity needs. That experience is why we take on the awkward cases: the bill nobody can explain, the transfer nobody authorised, the supplier that has stopped answering.

Finding the best available price

Comparing the market on your actual usage, then re-checking it before every renewal rather than once and hoping.

Billing problems

Wrong readings, wrong rates, missing credits, double charges. We raise it with the supplier and chase it until it is closed out.

Erroneous transfers

If your account has been moved to another supplier without your permission, we get it investigated, reversed and the account put right.

Leaving a supplier that cannot help

When service has broken down completely, we help you move away — including the awkward cases where a supplier makes it difficult.

Change of tenancy

Taking over a premises or handing one back means getting the supply moved on and off cleanly. We handle that side of it.

Setting up a new business

New premises, new meter, new account. We get you switched on with a tariff that fits how you actually trade.

What we actually do

Not much, done properly. Here is the whole job, start to finish.

(1)

Read your bill properly

One recent bill tells us your rates, annual usage, meter type and contract end date. That is the difference between a real comparison and a guess.

(2)

Ask 35 suppliers to price your business

Suppliers quote us rates they do not advertise on their own websites, because brokered customers arrive ready to sign.

(3)

Compare the yearly total, not the headline

A cheap unit rate with a heavy standing charge costs a small office more overall. We compare what you will actually pay in a year.

(4)

Handle the switch end to end

Contract, Letter of Authority, notice to your old supplier, the switch itself. Your supply is never interrupted — the same wires and pipes either way.

(5)

Diarise your renewal

The expensive mistake in business energy is missing the notice window and rolling onto a new year at uncompetitive rates. We track the date for you.

Why our prices are competitive

Because of how the UK business energy market is built, not because we are cleverer than anyone else.

Broker-only pricing

Much of the business energy market is never published. Suppliers set prices per customer and often reserve their sharpest rates for brokered deals, so going it alone means asking one supplier at a time.

35 suppliers, not three

A broker working with a handful of suppliers is really a salesperson for those suppliers. We go across the market and show you where it lands.

Nothing to hide

We are not owned by a supplier and we are not paid more to push one of them. If the cheapest contract is with a name you have never heard of, that is the one we put in front of you.

Written rates before you sign

You see the unit rate, the standing charge and the contract length in writing before anything is agreed. No verbal contracts, no cold-call pressure.

£0 to you, for any of it

The supplier you choose pays our fee out of the contract. You are never sent a separate bill by us.

Why businesses stick with us

A dedicated team

You are looked after by the same local team from first quote through the switch and afterwards — not passed to a different agent every time you ring.

Local advisors

Advisors based here in Weston-Super-Mare, not a distant call centre. You can ring a real person on a Somerset number and get a straight answer.

We explain your bill

Most business owners have never been shown their unit rate or standing charge. We go through a bill line by line before you sign anything, in plain English, and we keep a copy of what you agreed.

We answer the awkward questions

Deemed rates, exit fees, half-hourly meters, what a standing charge actually is — asked in plain English and answered honestly.

No cost to trying us

Send a bill and we will tell you what the market says today. If the answer is that you are already on a good deal, we will say that too.

Bound by the Energy Ombudsman

Accredited under C35EQUA01, which means an independent service can rule on an unresolved complaint against us.

Case studies

Jobs we have done

New business, new premises

A business had just moved into new premises where the previous tenants had never paid their energy bills. The address was blacklisted, and suppliers would not take the new business on.

We went through the market properly instead of accepting the first 'no', found a supplier willing to take the site on, and handled the switch and setup for them.

They got a supplier better suited to them than the one they had been dealing with, at a better price than the offer they already had in hand.

Proof, not promises

Rather than take our word for it, read what customers have published about us.

What else we can help with

Business electricity

Single and multi-site, any meter type.

Business gas

Heating, process and mixed-use premises.

100% green tariffs

Renewable-backed supply without a premium conversation.

Free bill check

We read what you are paying now and flag anything odd.

Renewal reminders

A heads-up before your notice window shuts.

Daily market updates

Our news page tracks Ofgem, government and press on UK energy prices.

The honest bits

We do not supply energy. Your supplier still sends the bill and still fixes any outage. We arrange the contract and step back.

We are paid by the supplier you choose. That commission is built into the contract rate, which is why the comparison and the switch cost you nothing. It also means you should always ask any broker how many suppliers they compare — that number is the whole product.

We cannot always save money. Some businesses are already on a sharp deal. We will say so rather than invent a saving, and we will tell you when to come back.

Credentials you can check

Energy Ombudsman

Accredited broker. Free, independent adjudication for unresolved complaints.

C35EQUA01

Companies House

Private limited company, incorporated 13 August 2021, active.

No. 13564738

Trustpilot

Our public review profile — read it, and add to it.

Reviews

Google Business Profile

Verified listing with our opening hours, phone numbers and reviews.

Verified

Registered office: 55 Bransby Way, Weston-Super-Mare, England, BS24 7BL · Company No. 13564738

Where we work

We are based in Weston-Super-Mare, North Somerset, and we compare contracts for businesses right across the UK — the market is national, so being local does not cost you anything. Somerset, Bristol, Bath, Exeter, Cardiff, London or the Midlands: the same 35 suppliers get asked either way.

Talk to us before your renewal

Send one recent bill. We will compare it against 35 UK suppliers and tell you plainly whether there is anything to save — free, no obligation, no cold calls.

Related: How to read your business energy bill · What does a business energy broker do? · Business energy costs explained · Energy news